Lesson Availability:
EM Virtual guarantees a minimum of 10 hours of lessons per week. However, please be aware that technical difficulties may occasionally result in the loss of recorded or uploaded videos, or issues with sound and video quality. EM Virtual cannot be held responsible for the loss of these classes, as it is beyond our control.
Schedule Changes:
EM Virtual reserves the right to change schedules, classes, and teachers at any time. Such changes will not affect the payment of subscriptions.
Cancellation Policy:
All cancellations must be submitted exclusively by email to [email protected]. Cancellations made after the payment date will not be eligible for a refund. Our customer service team will respond within 24 hours, and we are available to assist you every day of the week.
EM Virtual Subscribers:
If you were a customer of EMV (EMPIRE VIRTUAL), your subscription is still active. Please contact [email protected] for further assistance.
By accessing and using EM Virtual, you agree to comply with these terms and conditions. Please review them carefully before proceeding with your subscription.